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Get certified in the UMC Program at Water U.
Follow these easy steps:

Complete Application (pdf)
(this page)

Order Study Guide

Pay Application and Exam Fee
(once application is approved)

Pass the UMC exam

To learn more about Water University, visit the national website at


Today, the water and wastewater industry is more complex than ever before. Economics, increased complexity in regulatory requirements and a changing society are crafting the water and wastewater systems of tomorrow. As our industry changes, there is a strong need to recognize the individuals who provide management leadership to the industry and create a standard for the future manager to strive for, thus meeting the demands of the future.

Utility Management Certification Program

The “Utility Management Certification” (UMC) program is designed to recognize the professional educational achievements of individuals and to market their achievements and skills to increase the value of today's utility manager.

Whether you are currently a manager or in an entry level position, the “UMC” designation will enhance your career opportunities and document your field of study as the demand for qualified management personnel increases.

Get Certified

To earn your certification you must meet certain criteria for education and experience and pass a certification exam. Follow these easy steps:

  1. Application. Open the PDF application form. You may complete and send it online or save a copy to your computer system to complete and send later. Once complete, send it to our office for review, approval and forwarding to NRWA.
    To send:
      - Use the "Submit Form by Email" button on the application to automatically email it to our office.
      - Or send the application as an email attachment to
    Note: We prefer the email version of the application for forwarding to NRWA, but if email is not available, you can send it to us by fax or regular mail.
  2. Water University LogoStudy Guide. Once you submit your application, it's time to start preparing for the test. We recommend you purchase a study guide to prepare for the examination.
    Study Guides may be ordered from us on the order page. They cost $55 each (volume orders receive discounts).
  3. Certification Exam. Once we have reviewed and approved your application, we will send information to you on how to pay the $250 exam fee and schedule your test.
    Note: The application and exam fee of $250 and must be received prior to authorization for testing.


On passing your exam, you will receive the Utility Management Certification and national recognition for this achievement.

Order a Study Guide



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Utility Management Certification

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Water Loss Protection

The ARWA/NRWA ServLine Program protects your utility against losses from customers’ water leaks, and provides the opportunity for them to add service line repair replacement protection.
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