Coronavirus Preparedness and Response
Water operators are essential personnel and should be prepared to address potential impacts to supply due to personnel interruptions tied to COVID-19. Water systems play a vital role in public health and Rural Water Association and the Division of Drinking Water are here to help systems put measures in place that ensure seamless operations during the Coronavirus/COVID-19 pandemic.
For general COVID-19 information and resources, head over to this page.
Critical Operation Preparedness
- Identify essential employees required to maintain continuous operation and designate an emergency backup for these employees in the case they cannot report to work.
- Strategize implementation of an ancillary workforce (e.g. neighboring water systems, contractors, employees in other job titles/descriptions, retirees) to operate utilities on emergency basis.
- Stay stocked on chemical supplies and order products ahead of schedule to avoid delays from understaffed chemical suppliers.
- Generate back-up supplier contact list for essential chemical and operation needs.
- Update/create detailed written instructions for crucial operations (i.e. shutdown, water quality sampling, public notification).
- Review/update emergency response plan and contacts. Identify key customers— hospitals or care facilities—with special needs.
- Discuss cyber security precautions when using remote access. Back-up critical files frequently as a prevention measure to restore data.
- Consider emergency food and overnight necessities at 24-hr facilities for personnel working long shifts.
- Encourage personnel to stay home when they are sick. Provide work-from-home or sick leave options. Discuss backup or alternative shift rotations for personnel that need to stay home to care for themselves and/or loved ones.
- If possible, make a plan with your family and any groups that you lead in case of have school/work closures.
- Limit meetings, gatherings and travel. Encourage personnel to postpone all non- essential travel to areas affected by COVID-19.
Public water systems are expected to continue to monitor water quality and provide sample results to regulators during the COVID-19 epidemic. There may be systems, that due to an outbreak of COVID-19, require operational assistance. The Alabama Rural Water Association is compiling a pool of certified water and wastewater operators who might be available to provide emergency on-site assistance to other systems Contact the Alabama Rural Water Association at (334)-396-5511 for more information and assistance.
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Updated ARWA Information
Find updated information related to ARWA conferences, CEH training and the COVID-19 pandemic on the
ARWA Home Page.
Mark your Calendar!
ARWA's 43rd Annual Technical Training Conference
March 14-17, 2021
Open for Registration
See all open CEH classes
in our new training section at
Save the Date!
ARWA's 43rd Annual Technical Training Conference (W/WW)
March 14-17, 2021
Utility Management Certification
Schedule your own
On-site CEH Training
Water Loss Protection
The ARWA/NRWA ServLine Program protects your utility against losses from customers’ water leaks, and provides the opportunity for them to add service line repair replacement protection.
Alabama Rural Water Association is a non-profit organization representing water and wastewater systems serving rural communities and towns and commercial firms which support these systems.
We provide assistance to comply with State and Federal regulations, to help with management and operational problems, and to stimulate training initiatives.
GET IN TOUCHAlabama Rural Water Association
2576 Bell Road
Montgomery AL 36117
Phone: (334) 396-5511
Fax: (334) 396-7090